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Transaction Limits on Eurasian Bank Cards

Transaction Limits on Eurasian Bank Cards

To keep your money safe, Eurasian Bank has set standard transaction limits on all payment cards.


These limits help protect you from potential fraud. For example, if your card falls into the wrong hands, you will not lose more than the daily limit.


You can manage these limits yourself: decrease, increase, or completely remove them for both your main and additional cards.


The primary cardholder (account owner) has the right to change (reduce, increase, or remove) the standard limits on their own card and on additional cards.

Ways to change standard limits:

  • The cardholder can adjust limits himself via the Smartbank mobile app or your Eurasian Bank online account.
  • For a one-time transaction exceeding the standard limit, contact the Client Support Center: +7 (727) 3305-305 (Almaty), +7 771 000 7722; +7 700 000 7722; +7 702 010 7722 (for mobile calls);
  • Submit a request to change card limits at any Eurasian Bank branch.
Standard limits are applied by default to all bank cards

Cash withdrawal limits

At ATMs (daily):
Visa Electron, Visa Classic/Mastercard Standard, Visa Gold/Mastercard Gold, Visa Platinum, Visa Infinite/Mastercard World Black Edition/MC World Elite
up to ₸3,000,000 per day
Visa Infinite (metal) /MC World Elite (metal)
up to ₸5,000,000 per day
At Eurasian Bank branches (daily):
No limit

Transaction Limits When Using a Card

Card-Present Payments (POS Terminal Transactions):
for Visa Electron, Visa Classic / Mastercard Standard, Visa Gold / Mastercard Gold, Visa Platinum, Visa Infinite / Mastercard World Black Edition / Mastercard World Elite:
No limit

Online Payment Limits

With 3D Secure Verification:
No limit (Visa Electron, Visa Classic / Mastercard Standard, Visa Gold / Mastercard Gold, Visa Platinum, Visa Infinite / Mastercard World Black Edition / Mastercard World Elite)
Without 3D Secure Verification (using card number with or without CVV on secure websites):
Visa Electron – 1,000,000 KZT
Visa Classic/MasterCard Standard – 1,500,000 KZT
Visa Gold/MasterCard Gold – 2,000,000 KZT
Visa Platinum – 3,000,000 KZT
Visa Infinite/MasterCard World Black Edition/ MasterCard World Elite – 5,000,000 KZT
Examples of secure websites: apple.com, play.google.com, paypal.com, aliexpress.com, iherb.com, taxi.yandex.kz, uber.com and others.
Online Payments Using Card Number (with or without CVV, without 3D Secure) on Non‑Secure Websites
5,000 KZT (for Visa Electron, Visa Classic / Mastercard Standard, Visa Gold / Mastercard Gold, Visa Platinum, Visa Infinite / Mastercard World Black Edition / Mastercard World Elite)

Transfer Limits from Card to Eurasian Bank Accounts

Limit per single transfer between accounts of the same client:
No limit.
Transfers from an Eurasian Bank card to another commercial bank card / by phone number (Visa Alias):
Per single operation – 500,000 KZT
Per day – 1,000,000 KZT
Per month – 5,000,000 KZT
Transfers by phone number to another bank in Kazakhstan (Jusan Bank, Forte Bank, Kazpost, BCC, Bereke Bank, Freedom Finance Bank, Kassa24):
Per single operation – 500,000 KZT
Per day – 1,000,000 KZT
Per month – 2,000,000 KZT
Transfers from an Eurasian Bank card by account number:
Per single operation – 1,000,000 KZT
Per day – 1,000,000 KZT
Per month – 7,000,000 KZT

Limits on transactions using the credit limit product

Limits on transactions using the credit limit product
Cash withdrawals at ATMs/cash desks/transfers using the credit limit are limited to 50,000 KZT per day.

Cash withdrawal limits at Eurasian Bank

Important! If you exceed the standard card limits, Eurasian Bank is not responsible for the security of transactions made with your card.


The maximum cash withdrawal amount at Eurasian Bank ATMs is up to 3,000,000 KZT per day from a single account.


Transaction limits are implemented for your safety.

Restrictions on Eurasian Bank Payment Card Services in Certain Countries

To protect the interests of our clients and in accordance with internal policies, Eurasian Bank has imposed restrictions on the use of its payment cards and on transfers to/from certain countries:

Democratic People’s Republic of Korea (North Korea)
Iran
Syria
Cuba
Venezuela
Sudan
Yemen
Democratic Republic of the Congo
Tanzania
Senegal
Afghanistan
Libya
Central African Republic
Chad
Kenya
Niger
Rwanda
South Sudan
Haiti
Nigeria
Myanmar (Burma)
Mozambique
Burkina Faso
Mali
Cameroon
South Africa
Iraq
Lebanon
Somalia
Guinea-Bissau
Pakistan
Colombia
Ethiopia
Republic of Ghana

For detailed information, please contact any Eurasian Bank branch or call our 24/7 customer service at +7 727 332 7722.