Eurasian Bank and Capital Bank entered into a transaction in which your auto loan was transferred to Eurasian Bank. This means that your loan is now being serviced by Eurasian Bank.

No, the conditions and schedule of payments remain the same. All legal documents remain valid.

No, you are not required to conclude a new agreement.

From 25 November, you can open a current account in any Eurasian Bank Outlet, order a card at pay.smartbank.kz or pay at Eurasian Bank Outlets. The courier will bring the card to you absolutely free. Together with the card, the courier will bring an application for automatic and regular withdrawal of funds from the card for repaying the loan.
We recommend choosing a card, because it is easier: you can replenish a card by transfer from any bank account, in Eurasian Bank’s information terminals and ATMs.
If you already have a current account or Eurasian Bank card, contact any Outlet and submit an application for regular repayment from a current or card account.
It is important that there are funds on the account or card before the repayment according to the schedule. We recommend choosing a card, because it is easier: you can replenish a card by transfer from any bank account, in Eurasian Bank’s information terminals and ATMs.

From 25 November, contact any Eurasian Bank Outlet. The addresses of the Outlets are here.

Order a card at pay.smartbank.kz. The courier will bring the card to you absolutely free. Together with the card, the courier will bring an application for automatic and regular withdrawal of funds from the card for repaying the loan.

We recommend making loan payments at Eurasian Bank.

Contact your bank in Kazakhstan with a request for the auto loan refinancing.

Call the Eurasian Bank Contact Center by calling at:
+7 (771) 000-77-22 (Beeline);
+7 (700) 000-77-22 (Tele2/Altel);
+7 (702) 000-77-22 (Kcell/Activ).