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Name of fee |
Fees |
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7. |
Private Banking |
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Private Banking Package 1 |
Visa Infinite Private Banking Package |
Mastercard World Elite Private Banking Package |
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Type of payment card |
Visa Infinite (Metal)
Package:
1. Two additional free cards:
– MC Black Edition
– Visa Platinum
2. Insurance certificate for the main cardholder;
3. Concierge service for the main cardholder. |
Visa Infinite (Metal)
Package:
1. Two additional free cards:
– Visa Platinum/Signature/Infinite (plastic)
2. Insurance certificate for the main cardholder;
3. Concierge service for the main cardholder. |
MC World Elite (Metal)
Package:
1. Two additional free cards:
– MC Black Edition/World Elite (plastic)
2. Insurance certificate for the main cardholder;
3. Concierge service for the main cardholder. |
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7.1. |
Issuing a card and servicing a bank account using a payment card (excluding VAT): |
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7.1.1. |
Issue fee |
Main Visa Infinite card (Metal):
– 30, 000 tenge
– 0 tenge, subject to the following conditions: the total balance on the customer’s deposits/current accounts is at least 300, 000, 000 (three hundred million) tenge/equivalent in currency as of the card opening date
Additional Visa Infinite card (Metal): – 30, 000 tenge |
Main Visa Infinite Card (Metal):
– 30, 000 tenge
0 tenge if there is a daily balance on current and savings accounts of Republic of Kazakhstan resident of at least 100, 000, 000 tenge (equivalent in currency) for a full calendar month at the NBRK exchange rate as of the settlement date 6
Additional Visa Infinite Card (Metal):
– 30, 000 tenge |
Main MC World Elite Card (Metal):
– 30, 000 tenge
0 tenge if there is a daily balance on current and savings accounts of Republic of Kazakhstan resident of at least
100, 000, 000 tenge (equivalent in currency) for a full calendar month at the exchange rate of the NBRK as of the settlement date 6
Additional MC World Elite/Visa Infinite Card (Metal):
– 30, 000 tenge |
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7.1.2. |
Monthly fee |
Main Visa Infinite card (Metal):
– 0 tenge, subject to the following conditions: the total average daily balance on the customer’s deposits/current accounts was at least 300, 000, 000 (three hundred million) tenge/equivalent in foreign currency for the actual number of days per month in which the card was opened/for one (1) calendar month in the 2nd and subsequent months.
– 0 tenge, when conducting non-cash transactions on the card for the payment of goods/services in the amount of more than 1, 000, 000 tenge/equivalent in currency for one (1) calendar month. – 15, 000 tenge, in other cases. |
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Additional Visa Infinite Card (Metal):
– 0 tenge, when conducting non-cash transactions on the card for the payment of goods/services in the amount of more than 1, 000, 000 tenge/equivalent in currency for one (1) calendar month. – 15, 000 tenge, in other cases. |
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7.1.3. |
Annual fee |
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Main Visa Infinite Card (Metal): – 240, 000 tenge
0 tenge if there is a daily balance on current and savings accounts of a resident of the Republic of Kazakhstan of at least 100, 000, 000 tenge (equivalent in currency) for a full calendar month at the exchange rate of the NBRK as of the settlement date 6
Additional Visa Infinite card (Metal): – 240,000 tenge
Additional MC World Elite card (Metal) – 240,000 tenge |
The main MC World Elite card (Metal) – 240, 000 tenge
0 tenge if there is a daily balance on the current and savings accounts of a resident of the Republic of Kazakhstan of at least 100, 000, 000 tenge (equivalent in currency) for a full calendar month at the NBRK exchange rate as of the settlement date 6
Additional MC World Elite Card (Metal) – 240, 000 tenge
Additional Visa Infinite Card (Metal) – 240, 000 tenge |
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7.1.4. |
Monthly fee for an additional card (outside the package) |
Gold/World (plastic) – 2, 000 tenge
MC Black Edition/
Visa Infinite/Visa Platinum (plastic) – 4, 000 tenge |
Gold/World (plastic) – 2, 000 tenge
Visa Platinum/Signature/Infinite (plastic) – 4, 000 tenge |
Gold/World (plastic) – 2, 000 tenge
MC Black Edition/MC World Elite (plastic) – 4, 000 tenge |
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7.1.5. |
Card replacement: |
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– at the initiative of the cardholder |
Metal Visa Infinite – 135, 000 tenge
Additional card – 2, 000 tenge |
Metal MC World Elite/Visa Infinite – 135, 000 tenge
Plastic card – 2, 000 tenge |
Metal MC World Elite/Visa Infinite – 135, 000 tenge
Plastic card – 2, 000 tenge |
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– at the initiative of the Bank (including upon expiration of a card) |
0 tenge |
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7.1.6. |
Fee for maintaining a current account using a plastic card, for which there have been no spending transactions for more than 1 year. |
1, 000 tenge |
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7.2. |
Depositing and transferring money |
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7.2.1. |
Crediting money to an account: |
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– in cash |
0% of an amount
credited to the account in US dollars accepted in banknotes issued before 2013 (old model) – 5% of a transaction amount |
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– by transfer from other banks |
0% of an amount |
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7.2.2. |
Card-to-card transfer |
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through the Bank remote channels: |
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– to the Bank customer’s card |
0 tenge |
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– to the customer’s card via IPS 2.0. |
5 tenge per transfer |
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– to another bank customer’s card (including by phone number) |
up to 500, 000 tenge/equivalent in currency inclusive during a calendar month – 0 tenge;
over 500, 000 tenge/equivalent in currency during a calendar month – 1% of an amount, min. 300 tenge 2 |
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through another bank’s remote channel: |
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– to/from the bank card |
1% of an amount, min. 300 tenge |
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Transferring money from an account: |
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– through Bank branches/outlets |
1.5 % + 500 tenge, of an amount |
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– under standing orders |
not provided |
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Fee for the completion (full/partial) of a payment demand, collection order, etc. |
0.35% of an amount
(min. 700 tenge, max 7, 500 tenge) |
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7.3. |
Transaction fees (excluding VAT) |
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7.3.1. |
ATM cash withdrawal: |
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– in the Bank network |
– up to 5 million tenge/equivalent in currency inclusive during a calendar month – 0 tenge;
– over 5 million tenge/equivalent in currency during a calendar month – 1% of an amount 2 |
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– in the network of other second-tier banks of the Republic of Kazakhstan 5 |
– up to 2 million tenge/equivalent in currency inclusive during a calendar month – 0 tenge;
– over 2 million tenge/equivalent in currency inclusive during a calendar month – 1% of an amount 2 |
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– in the network of other banks outside the Republic of Kazakhstan 5 |
– up to 20 million tenge/equivalent in currency inclusive during a calendar month – 0 tenge
– over 20 million tenge/equivalent in currency inclusive during a calendar month – 1.5% of an amount 2 |
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7.3.2. |
Cash withdrawal at the cash desk using a POS terminal: |
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– in the Bank network |
– up to 10 million tenge/equivalent in another currency inclusive during a calendar month – 0 tenge;
– over 10 million tenge/equivalent in another currency during a calendar month – 1% of an amount of at least 300 tenge.2 |
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– in another bank network |
1.5% of an amount, min. 350 tenge |
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7.4. |
Payment for goods and services at the TSE: |
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– in the network of the Bank and other banks |
0 tenge |
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– casinos/lotteries/electronic money purchase/electronic wallet replenishment |
3.5% +1, 000 tenge of an amount |
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7.5. |
Statements and other service fees |
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7.5.1. |
Requesting a balance using an ATM |
50 tenge (in the Bank network);
100 tenge (in another bank network) |
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7.5.2. |
Account statement 3: |
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– monthly |
200 tenge |
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– additional information |
500 tenge |
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– additional, for each month preceding the last 2 calendar months |
2, 000 tenge |
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7.5.3. |
Providing information about the movement on the account 3: |
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– about the last 10 operations |
0 tenge |
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– via SMS messages and PUSH notifications in the Smartbank RBS |
0 tenge |
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– and other written information on the invoice at the request of the customer |
500 tenge |
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7.5.4. |
Reimbursement of expenses related to providing information about transactions performed through ATMs, including video recordings 4 |
5, 000 tenge |
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7.6. |
Blocking a lost/stolen card, resetting the PIN counter, changing the PIN code: |
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– blocking a lost/stolen card |
0 tenge |
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– resetting the PIN code counter |
0 tenge |
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– changing the PIN code4 |
0 tenge |
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Note to p.7.: |
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Glossary:
Bank – Eurasian Bank
NBRK – National Bank of the Republic of Kazakhstan |
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1 Starting from 12.05.2022, the Private Banking Package is not issued to new customers.
The terms of this product are valid only for existing customers who have already been issued cards under this product. Starting from 10.02.2025, the card is reissued under the terms of the Private Banking Infinite/Private Banking MC World Elite Package |
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2 The limit specified in the fee is the total amount of the account opened as part of the Package. |
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3 including VAT |
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4 in case of successful completion of this operation, the number of incorrect PIN code dialing attempts is automatically reset in the Smartbank RBS, provided that they accumulate, and
no fee is charged for resetting the PIN code counter. |
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5 In some cases, the bank servicing the ATM may charge an additional cash withdrawal fee |
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6 the fee is valid only for one (1) card, that is, one (1) customer can open only one (1) card, regardless of the account balance |
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