Payment Cards Fees Amended
From 24 August 2020, Eurasian Bank changes fees for common types of card transactions, including issuing and replacing cards, crediting and transferring money, transactional operations, and others (providing statements, blocking cards, changing/resetting PIN-codes).
The Salary tariff (Individual 6) is also excluded.
One free additional Gold / World card is provided for Vanilla, Standard, Premium, Premium individual packages.
| Urgent card issuance (under the PayDA, Corporate products) | ||
| Current fees | New fees | |
| For Branches (within 3 business days) | 0 tenge | 3,500 tenge |
| For Outlets (within 6 business days) | 0 tenge | 3,500 tenge |
| Card replacement at a cardholder’s request or issuing a new card instead of a lost/stolen one (under the PayDA, Alser Like IT credit bonus card, Eurasia credit card products, Salary Tariff (Individual 4) (by the Visa Classic Unembossed/MasterCard Standard Unembossed/Visa Electron, Visa Classic Unembossed/MasterCard Standard Unembossed/Visa Electron, MasterCard Standard Unembossed payment card types for State Enterprises /Visa Classic Unembossed for State Enterprises/Visa Electron for State Enterprises, MasterCard Standard/Visa Classic), Salary Tariff (Individual 5/1), Vanilla, Social Card packages) | ||
| Card replacement at a cardholder’s request or issuing a new card instead of a lost/stolen one | 0 tenge / 500 tenge | 1,000 tenge |
| Balance inquiry via ATM or POS-terminal (under the PayDA product) | ||
| Network of other banks | 0 tenge | 50 tenge |
| Inquiry of information on the last 10 transactions: | 0 tenge | 100 tenge |
| Card account statement (under the PayDA, Alser Like IT credit bonus card, instalment credit card, Eurasia credit card products, Salary Tariff (Individual 4), Salary Tariff (Individual 5), the Vanilla, Standard, Premium, Premium individual, New_salary, Social Card packages) | ||
| Monthly | 0 tenge | 200 tenge |
| Additional | 465 tenge | 500 tenge |
| Additional for each month, preceding the two last calendar months | 1, 500 tenge / 1, 550 tenge | 2,000 tenge |
| Blocking a lost/stolen card, resetting the PIN-code counter, changing the PIN-code at ATM (under the PayDA, Alser Like IT credit bonus card, instalment credit card, Eurasia credit card products, Salary Tariff (Individual 4), Salary Tariff (Individual 5), the Vanilla, Standard, Premium, Premium individual, New_salary, Social Card packages) | ||
| If the matter does not have to go to the international exception file | 0 tenge | 250 tenge |
| If the matter has to go to the international exception file | 0 tenge / 5, 000 tenge / 15, 500 tenge | 18, 000 tenge |
| Resetting the PIN-code | 0 tenge / 250 tenge | 250 tenge |
| Cancelling the PIN-code | 0 tenge / 100 tenge | 200 tenge |
| Blocking a lost/stolen card, resetting the PIN-code, resetting the PIN-code at an ATM (under the Corporate, Corporate-2 products) | ||
| If the matter has to go to the international exception file | 15, 500 tenge | 18, 000 tenge |
| Resetting the PIN-code | 100 tenge/200 tenge | 200 tenge |
| Providing information on card/account flow via SMS and push-notifications in the Smartbank mobile app (under the Premium Individual package) | ||
| Providing information on card/account flow via SMS and push-notifications in the Smartbank mobile app | 0 tenge | First month — 0 tenge, second and subsequent months — 100 tenge a month |
| Card-to-card money transfer via remote channels of the Bank (under the Alser Like IT credit bonus card) | ||
| To Eurasian Bank customer’s cards | 3.5% of an amount , min. 500 tenge | 3.5% of an amount , min. 500 tenge |
| To other bank customers’ cards | 3.5% of an amount , min. 500 tenge | 3.5% of an amount , min. 500 tenge |
| Transferring money from an account (under the PayDA product) | ||
| Via Bank Outlets | – | 1% of an amount + 500 tenge |
| Transferring money from an account (under the Alser Like IT credit bonus card, Eurasia credit card) | ||
| To Eurasian Bank customers via Bank Outlets | 3.5% of an amount , min. 500 tenge | 3.5% of an amount + 500 tenge |
| To Eurasian Bank customers under standing orders | – | |
| To other bank customers in tenge | 3.5% of an amount , min. 1,000 tenge | 3.5% of an amount + 1, 000 tenge |
| To other bank customers in foreign currency | 3.5% of an amount , min. 1,000 tenge | 3.5% of an amount + 1, 000 tenge |
| To Eurasian Bank customers via Smartbank remote banking system | 3.5% of an amount , min. 500 tenge | 3.5% of an amount + 500 tenge |
| To other bank customers via Smartbank remote banking system in tenge/foreign currency | 3.5% of an amount , min. 1,000 tenge | 3.5% of an amount + 1, 000 tenge |
| Transferring money from an account | ||
| To Eurasian Bank customers via Bank Outlets (under the Salary Tariff (Individual 4), Salary (Individual 5), the Vanilla, Standard, Premium, Premium Individual, Corporate, Social Card, Corporate-2 packages) | 200 tenge / 1% (of a transfer amount) + 300 tenge | 1 % of an amount + 500 tenge |
| To Eurasian Bank customers under standing orders (under the Salary Tariff (Individual 4), the Vanilla, Standard, Premium, Premium individual, Corporate, Social Card, Corporate-2 packages) | 0 tenge | 1 % of an amount + 500 tenge |
| To other bank customers in tenge (under the Salary Tariff (Individual 4), Salary (Individual 5), the Vanilla, Standard, Premium, Premium Individual, Corporate, Social Card, Corporate-2 packages) | According to the Bank fees for transfer transactions in tenge | 1.5 % of an amount + 500 tenge |
| To other bank customers in foreign currency | According to the Bank fees for transfer transactions in tenge | 1.5 % of an amount + 500 tenge |
| Cashless payments for casino services / lotteries / e-money purchase (PayDA, Alser Like IT, credit bonus card, Eurasia card credit, Salary Tariff (Individual 4), Salary Tariff (Individual 5), the Vanilla, Standard, Premium, Premium individual, Corporate, New_salary, Social Card packages) | ||
| Cashless payments for casino services / lotteries / e-money purchase | 1.5%, min. 250 tenge of an amount/ 1.5%, min. 200 tenge of an amount / 1% of an amount / 3.5% of an amount, min. 1,000 tenge | 3.5% +1,000 tenge of an amount |
| Cash receipt at ATM (under the Salary fee (Individual 4)) | ||
| In the ATM network of all banks in the territory of Kazakhstan (up to 300, 000 tenge including during a calendar month) | 0 tenge | 0 tenge |
| In the ATM network of all banks in the territory of Kazakhstan (over 300, 000 tenge including during a calendar month) | 0 tenge | 1% of an amount |
| In the other bank network outside Kazakhstan (up to 300, 000 tenge including during a calendar month) | 0 tenge | 0 tenge *** |
| In the other bank network outside Kazakhstan (300, 000 tenge including during a calendar month) | 0 tenge | 1.5% of an amount |
| Transferring money from other bank cards (by other bank cards) | ||
| In Eurasian Bank ATM to cards of Eurasian Bank and other Kazakhstan banks | 1.5% + 500 tenge
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| Cash receipt at a cashdesk via POS-terminal (by other bank cards) | ||
| Foreign currency | 1.5% of an amount + 3 USD/EUR | |