New Payroll Smartcard Card Product Fees
From 30 September 2021, the Eurasian Bank standard fees for the Payroll Smartcard card package come into effect:
| Payroll Smartcard | Employee’s Payroll Smartcard (ZP_Smartcard_staff) | Manager’s Payroll Smartcard (ZP_Smartcard_LPR) |
| Payment card type | MC World PayPass | MC Black Edition WE Package: insurance certificate for the main cardholder; concierge service for the main cardholder. |
| Issuing a card and annual maintenance of a card account: | ||
| – monthly fee (if issued through the Bank outlet) | 0 tenge | tenge |
| – monthly fee (at remote card issue) | ||
| on an additional card (out of the package) a month | 2, 000 tenge | 4, 000 tenge |
| Urgent card issuing: | ||
| for branches (within 1 working day) | 4, 500 tenge | 5, 500 tenge |
| for outlets (within 3 working days) | 4, 500 tenge | 5, 500 tenge |
| Replacing a card at the request of a card holder or issuing a new card to replace a lost or stolen one | 1, 000 tenge | 2, 000 tenge |
| Replacing a card at the Bank’s initiative | 0 tenge | 0 tenge |
| Fee for maintaining current card account, if there are no debit transactions for more than 1 year | 1, 000 tenge | 1, 000 tenge |
| Crediting and transfer of money | ||
| Crediting of money to an account: | ||
| – in cash | 0% of an amount | 0% of an amount |
| – by transfer from another bank | 0% of an amount | 0% of an amount |
| – by transfer through a payroll arrangement (payment by an enterprise/organization) | 0% of an amount | 0% of an amount |
| Transferring money with a card through remote channels of the Bank: | ||
| – to a Eurasian Bank customer | 0 tenge | 0 tenge |
| – to customers of other banks | 0 tenge – up to 1, 000, 000 tenge inclusive during a calendar month; 0.9% of an amount, min. 200 tenge – over 1, 000, 000 tenge during a calendar month | 0 tenge – up to 1, 500, 000 tenge inclusive during a calendar month; 0.9% of an amount, min. 200 tenge – over 1, 500, 000 tenge during a calendar month |
| – from cards of customers of other banks to a Eurasian Bank card | 0 tenge | 0 tenge |
| Transferring money from a card account: | ||
| to a Eurasian Bank customer: | ||
| – at a Bank outlet | 200 tenge | 200 tenge |
| to customers of other banks in tenge: | ||
| – at a Bank outlet | 1.5% of an amount + 500 tenge | 1.5% of an amount + 500 tenge |
| to customers of other banks in a foreign currency: | ||
| – at a Bank outlet | 1.5% of an amount + 500 tenge | 1.5% of an amount + 500 tenge |
| Transferring money with a card through remote channels of the Bank: | ||
| – to a Eurasian Bank card and/or from a Eurasian Bank card | 0.9% of an amount, min. 200 tenge |
0.9% of an amount, min. 200 tenge |
| Transaction commissions | ||
| Receiving cash at an ATM: | ||
| – network of Eurasian Bank | 0 tenge – up to 1, 000, 000 tenge inclusive during a calendar month; 0.95% of an amount – over 1, 000, 000 tenge during a calendar month | 0 tenge – up to 2, 000, 000 tenge inclusive during a calendar month; 0.95% of an amount – over 2, 000, 000 tenge during a calendar month |
| – networks of all Kazakhstan banks | 0 tenge – up to 1, 000, 000 tenge inclusive during a calendar month; 0.95% of an amount – above | 0 tenge – up to 2, 000, 000 tenge inclusive during a calendar month; 0.95% of an amount – above |
| – networks of foreign banks | 1.5% of an amount | 1.5% of an amount |
| Receiving cash at a cash desk through a point-of-sale terminal: | ||
| – network of Eurasian Bank, tenge | 0 tenge – up to 5, 000, 000 tenge inclusive during a calendar month; 0.95% of an amount – over 5, 000, 000 tenge during a calendar month | 0 tenge – up to 10, 000, 000 tenge inclusive during a calendar month; 0.95% of an amount – over 10, 000, 000 tenge during a calendar month |
| foreign currency | 0% – up to 10, 000 USD/EUR inclusive during a calendar month; 0.8% of an amount – over 10, 000 USD/EUR during a calendar month |
0% – up to 25, 000 USD/EUR inclusive during a calendar month; 0.8% of an amount – over 25, 000 USD/EUR during a calendar month |
| – networks of other banks | 1.5% of an amount, min. 350 tenge |
11.5% of an amount,
min. |
| Purchases of goods and services at merchants: | 0 tenge | 0 tenge |
| Non-cash payment for casino services/ lotteries/electronic money purchases/transfer to wallets | 3.5% of an amount +
1, 000 tenge |
3.5% of an amount +
1, 000 tenge |
| Excluded | ||
| Transfer of payment a certificate cost under a traveler’s insurance contract on behalf of an insurance company: | ||
| – on the main card (outside the package) | ||
| Full | 17, 600 tenge | 57, 600 tenge |
| Light | 13, 440 tenge | 14, 400 tenge |
| – on an additional card (outside the package) | ||
| Full | 17, 600 tenge | 57, 600 tenge |
| Light | 13, 440 tenge | 14, 400 tenge |
| Obtaining statements | ||
| Balance inquiry through an ATM or point-of-sale terminal: | ||
| – network of Eurasian Bank | 50 tenge | 50 tenge |
| – networks of other banks | 100 tenge | 100 tenge |
| Information on the last 10 transactions | 100 tenge | 100 tenge |
| Card account statement: | ||
| monthly: | ||
| – at a Bank outlet | 200 tenge | 200 tenge |
| additional: | ||
| – at a Bank outlet | 500 tenge | 500 tenge |
| additional statements for each month preceding the last two: | ||
| – at a Bank outlet | 2, 000 tenge | 2, 000 tenge |
| Providing a customer with written information about his account at his request (VAT incl.): | ||
| – at a Bank outlet (VAT incl.) | 500 tenge* | 500 tenge* |
| Blocking a lost/stolen card, resetting the PIN code counter, changing the PIN-code (VAT incl.): | ||
| Blocking a lost/stolen card: | ||
| – if the matter hasn’t been referred to the international-exception file | 250 tenge | 250 tenge |
| – if the matter has been referred to the international-exception file | 18, 000 tenge | 18, 000 tenge |
| Resetting the PIN code counter | 200 tenge | 200 tenge |
| Resetting a PIN-code in Smartbank RBS | 0 tenge | 0 tenge |
| Resetting a PIN-code through other channels | 250 tenge | 250 tenge |
| Providing a customer with information on card/account activity by SMS and PUSH-notifications in the Smartbank mobile app | first month – 0 tenge, second and subsequent months – 150 tenge a month | 0 tenge |
| Compensation of expenses on provision of information on transactions conducted using an ATM, incl. video record (VAT incl.) | ||
| – Reimbursement of expenses on video records by payment cards of Eurasian Bank (VAT incl.) | 5, 000 tenge* | 5, 000 tenge* |
| Note: | ||
| * VAT included | ||
| **access to Lounge Key VIP waiting rooms is provided at availability of a premium payment card, in some cases a passport and a boarding ticket are requested.
For holders of Mastercard Black Edition cards the access is $32 (one visitor, one visit) (or 0 tenge for two visits a month for the main holder if he has deposited over 10,000,000 tenge with the Bank); |
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| ***a bank, servicing ATM in some cases may not charge additional fee for cash issuance; | ||
| Deposit Card Product, Super Turbo Deposit Card, Standard (Standard), Standard, VIP, Borrower’s Card, Guarantor, Kid Card, Salary 1,2,3, CashBack MotoGP Card, CashBack Turbo Card, Payroll Project (MasterCard Standard/Visa Classic/Visa Gold/ MasterCard Gold), Staff new (MasterCard Standard/Visa Classic/Visa Gold/ MasterCard Gold), Salary Tariff (Individual 2, 3) (MasterCard Standard/Visa Classic/Visa Gold/ MasterCard Gold) and Payroll Tariff (MasterCard Standard/Visa Classic/Visa Gold/ MasterCard Gold) transferred to the Salary New Product – Gold Package. Eurasian Diamond Card Product – VISA Infinite, Eurasian Platinum Card (individual tariff) and Salary Tariff (Individual 2) (MC Black Edition /Visa Infinite/Visa Platinum) transferred to Salary New Product – Premium Package. Eurasian Platinum Card Product, Salary Package (MC Black Edition /Visa Infinite/Visa Platinum), Staff new (MC Black Edition /Visa Infinite/Visa Platinum), Salary Tariff (Individual 3) and Salary (MC Black Edition /Visa Infinite/Visa Platinum), VISA INFINITE EURASIAN STANDART Multicurrency and Eurasian Diamond Card VISA Infinite transferred to Salary New Product – Premium 2 Package. |
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| ****This fee shall apply individually by agreement of the Card Business and Finance Department. | ||