Online scammers are inventing new tricks to deceive gullible citizens. Some fraudulent schemes look so plausible that they can easily confuse even the most cautious. Eurasian Bank collected the most popular tricks of intruders to date, and prepared simple recommendations to avoid falling into their traps.

Mortgage overdue: how scammers lure victims

One of the most common fraud schemes in Kazakhstan is calls allegedly from bank employees with messages about overdue mortgage payments. The scammers pose as bank employees and claim that an unauthorized debt has arisen. After that, they start demanding personal data and a code from an SMS message, ostensibly to resolve the situation.

The main rule here is not to rush to panic. Usually, the bank’s automated system notifies about loan delinquencies, not the operator. If you receive such a call, stop the conversation and immediately call the bank.

Pay attention to numbers with the code +870: do not call back!

If you are receiving a call from a number with the code +870, which is usually used by Inmarsat satellite communications, be especially careful. Scammers use such numbers to deceive people and gain access to their personal data or money. The +870 code may look like a local number, which is misleading.

Do not call back to such numbers, and even more so, do not provide the SMS code or your bank card details over the phone. Such calls are a direct sign of fraud. If you are asked to transfer personal data from such a number, it is better to stop the conversation immediately.

Matryoshka-style scammers: repeated deception

Another smart scheme that is gaining popularity in Kazakhstan is the so-called “matryoshka scheme”. In this multi-level game, scammers call the victim one at a time, posing as employees of different organizations such as mobile operators, egov portal, law enforcement agencies or financial institutions. Each new “interlocutor” accuses the previous one of fraud, confusing the victim even more.

The main result of all these conversations is an offer to transfer money to a “secure” account to prevent theft of funds or making loans in your name. No matter how convincing these conversations may sound, it is important to remember that no official institution asks you to transfer money over the phone. If you have been asked to do this, it is clearly a scam.

Electronic Journal Fraud: Don’t trust strangers

There are scammers who use school electronic journals. In Moscow and other cities, cases began to be recorded when intruders call children, posing as employees of educational institutions, and demand access to electronic journals, or rather, to the MEJ account or mos.ru portal. Such a scheme may affect our citizens as well. Therefore, remember that the school does not have the right to request personal information from schoolchildren or their parents through phone calls.

How to protect yourself from scammers?

Scammers are becoming more and more inventive, but by following simple security rules, you can significantly reduce the risk of becoming their victim. Do not trust strangers, do not share personal information over the phone, and always check information through official channels.

If you encounter fraud, immediately call the bank contact center or visit the nearest outlet. As soon as the customer reports fraud to the bank, the information is immediately registered in the anti-fraud center, which allows financial organizations to quickly block suspicious transactions. The sooner you report the incident, the more likely you are to get the money back.

Eurasian Bank customers can call the following numbers around the clock:
+7 (771) 000-77-22 — Beeline;
+7 (700) 000-77-22 — Tele/Altel;
+7 (702) 010-77-22 — Kcell/activ.

If you wish to file a complaint about fraudulent activities or for other reasons, fill out the form at the link: https://eubank.kz/feedback/