Change to Affluent Card Product Standard Fees Takes Effect on 26 September 2025
Eurasian Bank informs about the addition/amendment of fees, glossary and note on the Affluent Card standard fee from 26 September 2025.
| No. | Name of fees | Fee applied |
| BLOCK 5. The Bank card fees for individuals | Affluent5 | |
| Mastercard World Elite/Visa Infinite | ||
| 1. | Money transfers | |
| 1.1. | Card issue, account maintenance | |
| 1.1.1. | Monthly payment | 4,000 tenge/0 tenge9 |
Changes and additions to the Collection of basic (standard) fees for individual payment cards
| Glossary: | ||
| The Bank is Eurasian Bank. | ||
| Business Lounges – Free access to business lounges at airports around the world (under Lounge Key and DragonPass programs) is provided with a premium segment card. For holders of Mastercard World Elite and Visa Infinite cards (subject to card turnover), visits are provided without restrictions. For holders of Mastercard World Black Edition and Visa Signature cards (subject to card turnover), 10 visits per year are provided. The cost of access for an accompanying person/if the limit for visits on Mastercard World Black Edition and Visa Signature cards is exceeded is US$32 (per visitor, per visit). More information about the service: for Visa cards – https://www.visa.com.kz/ru_KZ/pay-with-visa/promotions/airport-lounge-access.html, for Mastercard cards – https://www.loungekey.com/ru | ||
| A card is a payment card issued by the Bank that allows the cardholder to conduct card transactions. | ||
| The customer is an individual using the card. | ||
| The reporting period is the last calendar day of the calendar month. | ||
| TSE – trade and service enterprise. | ||
| The Smartbank mobile app – a remote banking system for individuals. | ||
| IPS 2.0 is an instant payment system designed for fast interbank transfers and payments 24/7 by phone number to a customer’s card inside Kazakhstan (Jusan Bank, Kazpost, Bereke Bank, ForteBank, Bank CenterCredit, Bank Freedom Finance Kazakhstan, Bank RBK, Personal Cash Register (Aitu wallet), Altyn Bank, Nurbank and HomeCreditBank). | ||
| A current account is an account of individuals for conducting settlement operations, without using cards. | ||
| A savings account is an individual account for storing money and receiving interest on the balance. | ||
| excluded | ||
| family members – parents, adoptive parents, spouse, adult children, full- and half-siblings, as well as other relatives classified as family members of the Customer; | ||
| Affluent is a product that is produced for customers of the Affluent category. Affluent’s group of customers includes customers and one member of their family who have joined the Standard Terms of Provision of Banking and Other Services of Eurasian Bank JSC (the Adhesion Contract) (hereinafter referred to as the Standard Terms/The Adhesion Contract) and corresponding to one of the following criteria: 1) with the balance on the current and/or savings account in aggregate: a) from 30,000,000 (thirty million) tenge or the equivalent in another currency for the Branches of the Bank of Almaty and Astana; b) from 20,000,000 (twenty million) tenge or the equivalent in another currency for other Bbranches of the Bank. 2) receive a salary to a card or current account in the amount of 1,000,000 (one million) tenge or more for the last 3 months prior to the reporting period; 3) paid a service fee in the Affluent program; 4) customers who reduced their current and/or savings account balances in the aggregate for the reporting period within 20% (inclusive) of 30,000,000 (thirty million) tenge or equivalent in another currency for Branches of the Bank of Almaty and Astana and from 20,000,000 (twenty million) tenge or equivalent in in a different currency for other Branches of the Bank, provided that they restore the balances on the current and/or savings account in aggregate before the end of the month following the reporting month; In the case of the current and/or savings account in aggregate below 20% (inclusive) from 30,000,000 (thirty million) tenge or the equivalent in another currency for Branches of the Bank of Almaty and Astana and below 20% of 20,000,000 (twenty million) tenge or the equivalent in another currency for other Branches of the Bank, was in the account for less than 30 consecutive calendar days or the salary changed towards a decrease in the current month, the Bank charges and debits a monthly card maintenance fee. The monthly card maintenance fee is charged and debited by the Bank during the reporting period. For one opened savings account, there is only 1 main card and 1 additional card (for family members) on preferential terms. The amount of the monthly service fee for the card is changed within 10 business days from the moment the customer applies to the Bank Branch with an application for changing the terms of service. Preferential terms are provided from the date of execution of the customer’s application. In the event that the customer does not comply with the condition, the preferential condition for the monthly card maintenance is terminated. In order to resume the preferential terms, the customer must contact the Bank Outlet/Branch again with a request to change the terms of service. |
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| Notes: | ||
| 1 including VAT | ||
| 2 is charged once a year | ||
| 3 In some cases, the bank servicing the ATM may charge an additional fee for cash withdrawal | ||
| 4 in case of successful execution of this operation, the number of incorrect PIN code dialing attempts is automatically reset in the Smartbank RBS, provided that they accumulate, and no fee is charged for resetting the PIN code counter. | ||
| 5 Free of charge, one additional Visa Gold/Mastercard World card, insurance certificate for the basic cardholder and concierge service for the basic cardholder | ||
| 6 In some cases, the bank servicing the ATM may charge an additional fee for cash withdrawal | ||
| 7 if the customer has a Salary Card (for the head) and they meet the requirements for Affluent customers, it is allowed to issue a Mastercard World Elite/Visa Infinite plastic card using Salary Card fees (for the head). | ||
| 8 with the exception of savings accounts, accounts intended for crediting benefits, social benefits paid from the state budget and (or) the State Social Insurance Fund, or pensions paid from the state budget and (or) the unified saving pension fund, and (or) the voluntary saving pension fund, as well as alimony (money, intended for the maintenance of minors and disabled adult children) | ||
| 9 Monthly payment of 0 tenge is applied if: 1) the balance on the current and/or savings account in aggregate: a) from 30,000,000 (thirty million) tenge or the equivalent in another currency for the Branches of the Bank of Almaty and Astana; b) from 20,000,000 (twenty million) tenge or the equivalent in another currency for other Branches of the Bank. 2) receive a salary to a card or current account in the amount of 1,000,000 (one million) tenge or more for the last 3 months prior to the reporting period; 3) have paid a service fee in the Affluent program. 4) customers who have lowered the thresholds under sub-items a) and b) within 20% as of the reporting date, provided that they restore the thresholds by the end of the month following the reporting month |
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