According to the Ministry of Internal Affairs, 13,746 cases of Internet fraud have been registered in Kazakhstan since the beginning of the year. The total amount of damage is 11.3 billion tenge, while only half of this amount was returned to the affected Kazakhstanis. Modern scammers are finding more and more sophisticated and cunning ways to lure money from bank cards.

Eurasian Bank collected several important tips that help you avoid becoming a victim of fraud and avoid possible negative consequences:

– Do not share personal data with strangers: the card number, its expiry date, as well as the three-digit CVV/CVC code;

– Do not share PIN codes from SMS and code word to third parties;

– Do not change the phone number in the Bank mobile app at someone’s request; – Beware of requests from phone scammers, especially about transferring money to “safe” accounts;

– Do not install programs such as AnyDeck, RustDesk, TeamViewer, HopToDesk, etc. on your devices;

– Do not open emails or messages from unknown senders who request your bank details;

– Do not ignore SMS messages and push notifications from the Bank, which contain materials on cybersecurity, in order to be aware of modern threats and protection methods;

– Block the card if it is lost or stolen.

If you suspect that your data has fallen into the hands of intruders or have discovered that transactions are being conducted with your accounts without your knowledge, contact your Bank Contact Center immediately.

Eurasian Bank customers can call these numbers around the clock:

+7 (771) 000-77-22 — Beeline;

+7 (700) 000-77-22 — Tele/Altel;

+7 (702) 010-77-22 — KCell/Activ.